Job Description
If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.
About MarketStar In everything we do, we believe in creating growth-for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people and support them through mentorship, leadership, and career-development programs. We also give back to our communities through the MarketStar Foundation.
Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.
We are excited to have you apply to join our MarketStar team and can't wait to discuss how we can help you find growth!
About the Agency Account Manager - Reddit MarketStar is looking for an Agency Account Manager (AAM) to join our team in Ogden, UT, representing Reddit. In this role, you will manage and grow relationships with advertising agencies by maximizing performance across their portfolio of advertisers. As a trusted advisor and strategic partner, you will guide agencies in optimizing Reddit campaigns, identifying upsell opportunities, and driving long-term success through Reddit's advertising solutions.
You'll support a book of existing agency accounts, using data and insights to uncover growth opportunities, improve performance, and ensure client satisfaction. You will work closely with an Agency Client Partner to deliver coordinated long-term relationship management and strategic support, ensuring continuity between acquisition, activation, and ongoing growth. This is a highly collaborative and client-facing role focused on retention, expansion, and consultative service.
Location : Ogden, UT - Hybrid
What Will You Do?•Manage and grow a book of agency accounts by developing strong, strategic relationships with key stakeholders.
•Serve as the primary point of contact for agencies, offering ongoing support, campaign analysis, and optimization recommendations.
•Identify upsell and cross-sell opportunities within existing accounts, focusing on new products and incremental budget growth.
•Monitor campaign performance and proactively troubleshoot issues to ensure clients are achieving their goals.
•Collaborate closely with the Agency Client Partner to align on account strategy, client goals, and long-term success planning.
•Partner with internal cross-functional teams (e.g., strategy, support, creative) to deliver outstanding client experiences.
•Guide agencies on Reddit advertising best practices, including creative strategy, budget planning, and measurement solutions.
•Deliver regular performance reports, strategic insights, and business reviews.
•Stay current on Reddit's product offerings and industry trends to effectively advise clients.
•Maintain up-to-date records of all account activity in the CRM system.
•Achieve and exceed quarterly revenue and retention targets.
What Will You Need to Succeed?•Proven experience in digital media, account management, or client success-preferably in a B2B or agency environment.
•Strong ability to manage client relationships and deliver strategic guidance.
•Analytical mindset with comfort interpreting performance data and KPIs.
•Excellent communication and presentation skills.
•Experience using CRM and ad tech tools; knowledge of Reddit Ads a plus.
•Comfortable working with multiple stakeholders and managing competing priorities.
•Results-driven, with a proactive approach to identifying growth opportunities.
•Collaborative team player who thrives in a fast-paced environment.
What We Offer: In our commitment to our "We Care" value, we provide employees with valuable mental and physical well-being benefits, including:
•Structured learning and career development programs
•Mental health program
•Generous Paid Time Off policy
•Paid medical leave
•Child/Dependent care reimbursement
•Education reimbursement
•401(k) match, hardship loan program, and access to a financial wellness advisor
•Comprehensive healthcare coverage, including medical, dental, and vision
MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available upon request for candidates participating in all aspects of the selection process. If you require accommodations due to a disability, please contact us at people.success@marketstar.com for assistance. MarketStar
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