Job Description

Server - AM

The core duties and responsibilities of the Server - AM include:

• Set the food and beverage stations according to the set design for the service period to be set and ready prior to the start of the serving period.
• Keep serving stations stocked and clean during the service period. This includes china, glass, and silver as well as food and beverage.
• Bus tables as guests depart, clear, clean, and set for other guest use.
• Take care of special requests from guests.
• Complete opening and closing side duties.
• Maintain cleanliness of lounge seating and serving areas during the service period.
• Adhere to hotel food sanitation policies and procedures when handling food and beverage.
• Practice proper service recovery techniques and resolve any guest issue to the guests satisfaction. Ask for assistance from management if necessary.
• Inform your manager or supervisor of any problems with food or beverage product.
• Adhere to food and beverage department safety standards particularly when in the kitchen area.
• Properly handle all chemicals and cleaning agents particularly when around food.
• Report any injury no matter how minor to your supervisor or manager.
• Other duties as assigned which may include performing duties other than those listed in this position description in the food and beverage department or other department in the hotel.

Qualifications:

• Previous food and beverage, serving counter, or buffet experience in an operation with considerable guest contact.
• Bartending experience - knowledge needed.
• Ability to follow hotel food and beverage policies regarding sanitation, portion control, serving, storing, food handling, and side work.
• Willingness to interact with guests in a friendly welcoming manner throughout the shift.
• Willingness to assist in all areas of the food and beverage department.
• Physical ability to perform the functions of the position.

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