Job Description

• Assist in definition of project success criteria and objectives, involving relevant stakeholders and ensuring technical feasibility and desired quality.
• Ability to manage large volume of small projects.
• Work with resourcing to schedule & allocate consultants or partners.
• Develop basic project plans to monitor and track progress.
• Manage the project scope, project schedule, project changes, project costs and project closeout using appropriate verification techniques.
• Measure project performance using appropriate tools and techniques.
• Report and escalate to management as needed.
• Successfully manage the relationship with the client and all internal and partner stakeholders.
• Run client facing project status meetings as required.
• Develop client project status reports as required and on regular intervals.
• Create and maintain comprehensive project documentation.
• Foster relationships with clients enabling future account sales.
• Manage Customer satisfaction by ensuring world class project delivery.

• Four-year degree or combination of education and relevant work experience.
• Solid organizational skills including attention to detail and multi-tasking skills.
• Strong working knowledge of Microsoft Office and project planning tools.
• PMP / PRINCE II certification a plus.
• Working knowledge of Agile project management, a plus.
• Experience using change management processes for dynamic professional services projects a plus.
• External customer-facing management experience a plus (including partners).
• Internal customer relationship management experience (i.e. sales, pre-sales, advisory services) a plus.
• Experience managing multiple clients in parallel a plus.
• Working knowledge with tools like NetSuite and Salesforce a plus.

• Exposure to project management methodologies through education or work experience.
• Experience with IT infrastructure a plus.

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