Job Description
Job Description
Job Description
COMPANY OVERVIEW:
Scenthound is the first membership-based franchise providing affordable and accessible wellness-focused dog care. Dogs need consistent care to keep all their parts healthy, from their Skin and Coat to their Ears, Nails, and Teeth (thats the SCENT in Scenthound)! At Scenthound, were committed to providing every dog with the care necessary to help
maintain their health and keep them clean and happy.
Founded in 2015 and Franchising since 2019, our revolutionary concept, technology-
driven strategy, and proven model are fueling rapid nationwide growth. On pace to open
over 250 locations by 2026, Scenthound is establishing itself as the preeminent solution for routine and preventive dog care.
POSITION SUMMARY: As a Corporate Trainer & Field Operations Specialist at Scenthound, your main responsibilities will be upholding our brand values and standards through in-person and virtual training facilitation, driving operational excellence, analyzing franchisee and employee training needs, identifying training gaps and continuity, and assisting in creating new or updated training resources in partnership with subject matter experts. A successful Corporate Trainer is a proactive and clear communicator who acts with a sense of urgency, proactively solving problems, adapting to change, and loves working dogs and people alike!
REQUIREMENTS :
Experience in a teaching, training, or coaching position
Experience creating and/or assisting in the development of training resources
Experience in a sales and/or customer experience environment
Willingness to travel (up to 60%)
Must live in or be willing to relocate to the Palm Beach, FL area
Must be comfortable handling all dog breeds and sizes
Stamina to stand for long periods; strength to lift up to 50 pounds
PREFERRED EXPERIENCE: Experience in a Franchise or multi-unit operations
Experience supporting Franchisees
Exposure to field training, store openings, or site visits
WORK ENVIRONMENT: This is an on-site position at our corporate headquarters in Jupiter, FL
Domestic travel up to 60%
RESPONSIBILITIES: Collaborate with Subject Matter Experts to develop and maintain training materials
Organize in-house and offsite learning activities, including presentations, role-playing exercises, job observations, and assessments
Facilitate orientations and trainings for Franchise owners and employees
Conduct field visits to assess training execution, provide hands-on training, and reinforce Scenthound standards
Support new location openings through on-site support and virtual trainings
Evaluate trainee performance to provide continued support
Stay up to date on Scenthound processes and L&D best practices
Be available to franchise owners, managers, and trainees for training support
Other tasks or responsibilities as required
SKILLS AND ABILITIES: Energetic, motivating, and encouraging
Patient, confident, and adaptable
Strong communication and interpersonal skills
Adaptable and responsive to different learning styles
Classroom management skills
Detail oriented and deadline driven
Works well individually and collaboratively across departments
Organized, prompt, and consistent
Proficient with Microsoft Office Suite and emerging technology
Accountability to hold self and others to Scenthound Standards
BENEFITS: Health insurance with company contribution
Dental insurance
Vision insurance
Paid time off
401(k)
Free routine wellness services for your dog
Energetic, fun, loving work environment
Unlimited growth potential with an expanding business
Competitive compensation
Job Tags
Traineeship, Work at office, Relocation, Live in,