Job Description

Salary: $88,187.00 - $154,327.00 Annually Location : Wake County, NC Job Type: Permanent Full-Time Remote Employment: Flexible/Hybrid Job Number: 25-02810 60087601 EHRA Department: Department of Information Technology Division: Chief Deputy for Internal Ops Opening Date: 03/06/2025 Closing Date: 3/20/2025 5:00 PM Eastern Job Class Title: Network Engineer Position Number: 60087601 Section: Enterprise Ops/Network & Telephony Salary Grade: DT11 Description of Work Discover why NCDIT is the ideal destination for your professional growth - The position is designated Statutory Exempt and is exempt from the State Human Resources Act. Are you a visionary network engineer seeking to make a tangible impact on an entire state's digital infrastructure? Join our team as an Enterprise WAN Network Engineer where you'll be at the forefront of expanding critical network solutions and exploring cutting-edge technologies that serve the agencies and institutions of North Carolina State Government. This isn't just another networking job-it's your opportunity to architect connectivity solutions that millions of citizens rely on daily. About the Role In this role, you'll collaborate with fellow network engineers to design, implement, and support enterprise-wide network solutions. You'll work closely with Service Owners and Service Directors to solve complex technical challenges, developing detailed designs, technical proposals, statements of work, and implementation plans. As a key player in the lifecycle management of Networking Services, you'll often take the lead on critical projects that shape North Carolina's digital landscape. Key Responsibilities Research, plan, design, test and implement enterprise and agency-specific WAN, MAN, LAN, and Wireless Enterprise Network infrastructures Analyze business requirements to develop technical network solutions, architectural blueprints, operational standards, and deployment guides Design Quality of Service based on Differentiated Service QoS model using Cisco Enterprise WAN networking technologies Evaluate communication needs and vendor equipment to specify methods and equipment that meet these needs Implement and manage large-scale networking infrastructure supporting Enterprise service offerings Develop operations protocols, technical management processes, training programs, and delivery assurance with focus on integrated technology solutions Diagnose and resolve complex network operation problems, working alongside other technical personnel Serve as a consultant to management regarding policies, operations, and controls for networking technologies and services About the Organization The serves as the Technology Center for the State of NC. Services that NCDIT provides reach a client base of state and local government agencies, as well as schools, colleges and universities. NCDIT's is to enable trusted business-driven solutions that meet the needs of North Carolinians. NCDIT provides technology services to state agencies and is charged with by expanding availability of broadband services and promoting the adoption of affordable, high-speed internet. As NCDIT's services reach North Carolina residents from all backgrounds, we believe that our workforce should reflect the demographics of the state. The workforce is our most valuable asset to recognize, understand and meet the IT needs of our constituents across North Carolina. Our agency's culture is derived through the implementation of thoughtful, practical, innovative and data-driven strategies. We are an state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace (). NCDIT supports recent executive orders to address pay equity for women (), establish paid parental leave for birth, adoption, and foster care (), and implement fair chance policies (). NCDIT also has designed to help past and current military personnel and their spouses find rewarding careers with us. Join a team that welcomes, values, respects and supports all members of our work community. If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit to learn more. Knowledge, Skills and Abilities / Competencies Resumes/CVs are intended to be used as a complement to an application. Generally resumes/CVs are lacking the detail and breadth of an applicant's full education and work history so applicants should complete the application with more detail than what their resume contains to show that they meet both the Education Requirements and ALL Knowledge, Skills and Abilities (KSAs) listed below in order to qualify. Click these links for additional information: Introduction to the Job Application and Addressing Knowledge, Skills and Abilities . (Note: These links refer to Dept. of Public Safety process; this process is the same for Dept. of Information Technology.) To qualify for this position, applicants must document on the application that they possess ALL of the following: Demonstrated ability to diagnose and resolve computer network operation problems Experience with Cisco routing and switching products, preferably focused on enterprise and/or service-provider levels Experience in VLAN design and/or configuration, preferably including Quality of Service (Qos) The following Management Preferences are not required, but applicants that possess these skills are preferred: Considerable knowledge of Hybrid Data Center networking technologies and cloud connectivity architectures Project Management experience including experience building project plans and assigning timelines to tasks ITIL foundation knowledge and experience Minimum Education and Experience Requirements Some state job postings say you can qualify by an 'equivalent combination of education and experience.' If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Bachelor's degree in Computer Science or an IT related field or a closely related field from an appropriately accredited institution and three years of progressive experience in network engineering OR Associate degree in Computer Science or an IT related field or a closely related field from an appropriately accredited institution and four years of progressive experience in network engineering OR High School or General Educational Development (GED) diploma and seven years of experience in networking or related area; or an equivalent combination of education and experience. Supplemental and Contact Information The is an who embraces an philosophy which consists of complying with all federal laws, state laws and Executive Orders. NCDIT uses the to fill posted positions. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. The Department of Information Technology will not accept "See Resume" or inserted text resumes in lieu of all work experience and education completed on the application. Employment at NCDIT is contingent upon a satisfactory background check. Applicants seeking must attach a DD form 214, Certificate of Release or Discharge from Active Duty, along with your application. Applicants seeking must attach a NGB 23A (RPAS) if you are a current member of the NC National Guard in good standing. If you are a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, you must attach either a DD256 or NGB 22. Applicants applying for positions that require specific coursework, must upload and attach a copy of the transcript with their application. Applicants with relevant professional certifications to the posted job must attach proof of active certification along with the information in the "Certificates and Licenses" section. If applicants earned college credit hours but did not complete a degree program, they must attach an official transcript to each application to receive credit for this education. If applicants earned a foreign degree, foreign degrees require an official evaluation for U.S. equivalency, and must be submitted to Human Resources for verification. There are several organizations that perform this specialized service, feel free to use any service of your choosing. The National Association of Credential Evaluation Services (NACES) has several options on their website that can provide credential verification:

HYBRID/FLEXIBLE WORK SCHEDULES:

We trust our employees to be self-motivated and successful in hybrid/remote roles, thus NCDIT offers robust and variable work schedule flexibility.

COMPENSATION & BENEFITS:

The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Some highlights include: The best funded pension plan/retirement system in the nation according to Moody's Investor's Service Twelve (12) holidays/year Fourteen (14) vacation days/year which increase as length of service increases and accumulate year-to-year Twelve (12) sick days/year which are cumulative indefinitely Longevity pay lump sum payout yearly based on length of service 401K, 457, and 403(b) plans Learn more about employee perks/benefits: To apply for this position, please click the "Apply" link above (on the Government Jobs website) or visit to complete an on-line application. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click "Application Status." If you are selected for an interview, you will be contacted by management. If you are no longer under consideration, you will receive an email notification. If there are any questions about this posting other than your application status, please contact: NCDIT Human Resources Shaun Osborne dit_hr_recruitment@nc.gov For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855-524-5627. NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types. For permanent and time-limited appointments: Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation. 01 To qualify for this position, applicants must possess the required "Minimum Education and Experience" AND all "Knowledge, Skills and Abilities" listed on the job posting. I understand that my application MUST include a complete work history in the "Work Experience" section, all education in the "Education" section, and credentials in the "Certificates and Licenses" section. I understand that a resume is NOT a substitute for completing the sections listed above. Also, I understand that Supplemental Questions are considered a part of the application and the answers are used in the screening process, and that all questions must be answered completely and accurately. Yes, I understand 02 Are you aware this position is exempt from the provisions of the State Human Resources Act (EHRA), meaning the position is at-will, however, still eligible for all state employee benefits? Yes, I understand 03 To receive credit for relevant professional certifications you must attach documented proof of your active certifications to this application in addition to including the information regarding your certifications in the "Certificates and Licenses" section. Yes, I understand 04 If you earned a foreign degree, you must attach your official evaluation for U.S. equivalency to your application to receive credit for your degree as foreign degrees require an official evaluation for U.S. equivalency. If you do not attach, Human Resources cannot verify your degree equivalency to give you credit for salary qualification purposes. There are several organizations that perform this specialized service listed on the National Association of Credential Evaluation Services (NACES) website: Yes, I understand 05 Please select the education and experience level that best reflects your education and related experience as defined here: Bachelor's degree in Computer Science or an IT related field or a closely related field from an appropriately accredited institution and three years of progressive experience in network engineering Associate degree in Computer Science or an IT related field or a closely related field from an appropriately accredited institution and four years of progressive experience in network engineering High School or General Educational Development (GED) diploma and seven years of experience in networking or related area An equivalent combination of education and experience as defined here: I do not have the minimum number of years of relevant education and/or experience and I do not meet the equivalent combination of education and experience as indicated above 06 Which areas have you demonstrated in the work experience section on your application? For example, if you select that you have experience in one of the choices below, this should be explicitly reflected within each relevant job in the work experience section in your application, not just indicated in this supplemental question.Check all that apply. Demonstrated ability to diagnose and resolve computer network operation problems Experience with Cisco routing and switching products, preferably focused on enterprise and/or service-provider levels Experience in VLAN design and/or configuration, preferably including Quality of Service (Qos) I do not have knowledge or experience in any of the areas listed 07 Which of the following Management Preferences do you possess?Check all that apply. Considerable knowledge of Hybrid Data Center networking technologies and cloud connectivity architectures Project Management experience including experience building project plans and assigning timelines to tasks ITIL foundation knowledge and experience None of the above 08 Where did you find out about this posting? #TriangleTuesdays #Work4Us Wednesdays Career Fair CollegeCentral Employee Referral Facebook Google Government Jobs (State Jobs website) Handshake Indeed LinkedIn NC Tech NCWorks OSHR Website (Office of State Human Resources) Symplicity Twitter Other 09 If you selected Career Fair (but it was not listed above), Employee Referral, or Other from above please let us know which Career Fair, Employee, or Other place you found about us! If you did not choose one of the above, please enter N/A 10 If you chose Career Fair from above, please indicate which career fairs you attended. If you did not attend any, please choose N/A. 1/30/25 - UNC Charlotte STEM Fair 2/5/25 - Fort Liberty Military & Government Attendee at TechNet Fort Liberty Symposium & Exposition 2/12/25 - East Carolina University Job & Internship Fair 2/12/25 - Elizabeth City State University Spring 2025 Career Fair 2/18/25 - Western Carolina University Career Fair Plus - STEM Fair - Spring '25 2/25/25 - Wake Technical Community College IT Career Fields Fair 2/26/25 - Appalachian State University Internship & Job Fair 2/26/25 - NC4ME Career Expo @ Seymour Johnson Air Force Base 3/5/25 - North Carolina Central University Internship & Career Fair 3/12/25 - High Point University Spring Career & Internship Expo 3/26/25 - Forsyth Technical Community College Business and IT Career Fair N/A Required Question State of North Carolina

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Holiday work, Permanent employment, Full time, Temporary work, Work experience placement, Local area, Remote job, Flexible hours,

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