Goodwill Retail Donation Center Trainer Job at Goodwill Industries of Gr. Cleveland & East Central Ohio, Cleveland, OH

K3Z4anIyWVFjOWFweWNLOHJhOGdMQnFDVlE9PQ==
  • Goodwill Industries of Gr. Cleveland & East Central Ohio
  • Cleveland, OH

Job Description

Job Description

Job Description

Goodwill Industries is hiring a Donation Center Attendant Trainer for their Cleveland territory.

We are looking for someone who acts with honesty and integrity, embraces diversity, and puts people first - like we do!

The ADC Trainer is responsible for training team members at attended donation sites, as needed. You are accountable for the overall image, customer service, stewardship of donations, and integrity of donor counts.

Essential Functions:

  • Ensures a work environment for a prompt, friendly, and courteous donor experience.
  • Opens and closes an ADC as required, including reporting a donor attendant's absence, assigning duties as applicable, and complete control of operational functions as assigned.
  • Greets donors in a prompt, friendly, and courteous manner within 10 seconds; unloads donations from vehicles, offers tax receipts, asks for the zip code for the tracking of the donors, and maintains accurate daily counts of donations.
  • Breaks down donations into categories.
  • Assist the Transportation and ADC manager in the sustainable projects (Cleveland Rocks/Rags) as needed.
  • Performs regular inspections and site visits to ADCs covering shifts, loss prevention review, training, schedule review, image, including proper attendant attire, supplies, and equipment, and proper donor greeting procedure.
  • Responsible for maintaining drive-through and trailer sites in accordance with image standards.
  • Responsible for ordering and maintaining supplies efficiently. Responsible for securing and appropriately using those supplies.
  • Communicates with leadership on opportunities found at each ADC and supports ADC peers on specific duties as needed or requested.
  • Adheres to all Goodwill personnel policies and procedures; follows good safety and security practices, including reporting safety hazards and injuries.
  • Assists supervisor with safety practices and incident/accident reporting.
  • Train and coach the performance of ADC team members.
  • Assists supervisor with OJT checklist completion, orientation checklist, site inspections, various reports, work requests, performance management, and recognition feedback
  • May be asked to participate in activities outside of Goodwill.
  • Attends in-service and related training as assigned by the ADC manager.
  • Deliver and pick up the ADC trailers to/from homes or businesses without the assistant manager.
  • Other duties as assigned by the ADC manager.

Basic Requirements:

  • Must have a valid driver's license and auto insurance
  • Required to wear a uniform, which includes an identification tag
  • Must be able to lift up to 50 lbs and perform physical requirements of the position, including but not limited to frequent standing, sitting, walking, stair climbing, reaching, stooping/bending, handling/fingering; frequently lift/carry up to 50 lbs. Work outside in winter conditions and sit in a heated office in a trailer.

Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Background check required.

Job Posted by ApplicantPro

Job Tags

Shift work,

Similar Jobs

Huntington Learning Center - The Woodlands

Tutor Job at Huntington Learning Center - The Woodlands

LOOKING FOR TUTORS!!!Huntington Learning Center has been the nations recognized leader in the educational services industry since 1977. One of the chief reasons for our success is our team of devoted tutors. Every tutor at Huntington Learning Center is here because... 

Sorensen Staffing

Miami Private Chef Job at Sorensen Staffing

 ...Job Description PRIVATE CHEF Miami, FL (Refreshed 2.4.2025) PLEASE NO RE-APPLICATIONS We are conducting a thoughtful and deliberate search for the right Private Chef-one who not only meets the qualifications but who aligns well with the family's preferences. This... 

St. Mary's College of Maryland

Visiting Assistant Professor of Political Science Job at St. Mary's College of Maryland

St. Marys College of Maryland is accepting applications for a full-time Visiting Assistant Professor of Political Science position for Academic Year 2025-2026 with the possibility of renewal. Responsibilities include teaching three courses per semester and fulfilling departmental... 

Crown Cork & Seal USA, Inc.

Maintenance Mechanic Job at Crown Cork & Seal USA, Inc.

 ...packaging solutions including: Closures: We manufacture a variety of decorative food and metal vacuum sealed closures, metal and composite closures, capping systems for glass and plastic container manufacturers. Aerosol Packaging : We manufacture cans and ends for... 

Getrepr

Home Based Data Entry Typist Job at Getrepr

 ...This position offers a home-based role dedicated to precise data management and digital...  ...reliable updates in a structured remote working environment. Responsibilities Ensure...  ...Communicate promptly with supervisors to report issues or updates related to data entry tasks...