Job Description

Astound Broadband, the sixth-largest cable operator in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company. 

Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and

Job Summary

Contribute to Astound’s success by delivering reliable, high quality products to customers. Responsible for the reception and distribution of off-air, to the outside plant utilizing coaxial cable, and fiber optic transmission technologies. This includes the installation, construction, operation and repair of all equipment associated with the headend and signal distribution network.

Duties and Responsibilities

• Monitor Video and Audio quality of services
• Daily check of RF levels and alignment
• Perform status monitoring
• Identify and repair issues related to groomers, edge devices, and optical equipment.
• Understand the optical networks in the headend such as BC/NC and Unicast platform
• Test equipment such as OTDR's, OSA's
• Other duties as assigned

Requirements/Qualifications

Education: High school diploma or equivalent

Experience: 3 years telecom related experience

Knowledge, Skills and Abilities:

Ability to accurately measure distances using measuring devices

Differentiate between sizes and colors of wires

Proficient in Google Suite

Knowledge about DOCSIS and PON Networks

We're Proud to Offer a Comprehensive Benefits Package Including:

• 401k retirement plan, with employer match
• Insurance options including: medical, dental, vision, life and STD insurance
• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
• Floating Holiday: 40 hours per year
• Paid Holidays: 7 days per year
• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
• Tuition reimbursement program
• Employee discount program

*Benefits listed above are for regular full-time position 

Our Mission Statement:

* Take care of our customers

* Take care of each other

* Do what we say we are going to do

* Have fun

Diverse Workforce / EEO :

Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. 

FCO (For San Francisco Candidates Only):

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

CCPA Employee Privacy Policy (For California Candidates Only):

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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