Job Description

Do you enjoy working in a safe, friendly, and energetic environment? Come be a part of the action in San Antonio, Texas between April 4th-6th.

Andy Frain Services is hiring applicants for Event Staff & Security positions for the March Madness Music Festival in San Antonio. Our staff will be an integral part of the facility’s needs by observing and reporting activities and incidents, as well as providing security and safety to both the venue’s property and personnel. Security must possess and maintain professional image and help make our clients’ venues places where fans can have an unforgettable and safe experience.

JOB SUMMARY:

• The delivery of quality service and positive interaction with our customers. The ability to greet all visitors, vendors, and employees, while continuously maintaining the standards of excellence in presentation and professionalism. Customer Service is Every Employee’s Job!
• “Observe and Report” all incidents and accidents. Confront and resolve incidents to successful conclusion.
• Maintain a working knowledge of all trained emergency policies, procedures, and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities, and assist as needed.
• Monitor crowd behavior and maintain/restore crowd control by being diligent and vigilant in security and safety awareness.
• Implement security/safety improvements that benefit the company’s assets, visitors, tenants, and employees as directed.
• These functions are not limited to these listed and may be expanded upon at any time, however it will be mutually agreed upon.
• Reasonable accommodations may be made to those who need it to perform the essential functions of the job.
• Other duties, not listed above, may also be assigned.

ADDITIONAL DETAILS:

• All employees are required to be a minimum of 18 years of age and must have a High School Diploma and/or equivalent.
• All candidates must submit to a background screening before employment.
• Some positions will be required to stand for a prolonged period of time as well as possibly pushing/pulling/carrying/lifting up to 25 lbs.
• All employees must display strong customer service orientation, exemplifying our Mission Statement.
• Clear and effective oral and written communication skills are necessary along with constant and dedicated vigilance during the event.

This description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive, nor the specific duties of any one incumbent. Andy Frain Services reserves the right to modify, supplement, delete or augment the duties and responsibilities specified in the position description, in the Company's sole and absolute discretion. Duties other than those expressly specified may be assigned from time to time.

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