Mortgage Pre-Closing Quality Control Manager Job at CapCenter, Richmond, VA

OGZ4c3BHRWFjTkdnejhLL3A2Z2lLaHFQVXc9PQ==
  • CapCenter
  • Richmond, VA

Job Description

CapCenter is a growth-oriented mortgage, real estate, and title company focused on transparency, efficiency, and long-term customer trust. We’re seeking a detail-driven Mortgage Pre-Closing Quality Control Manager to lead our pre-funding QC efforts and help ensure loan quality, compliance, and investor confidence before loans close.

About the Role

As the Mortgage Pre-Closing Quality Control Manager, you’ll oversee CapCenter’s pre-funding quality control process, serving as a critical risk-management checkpoint prior to loan closing. You’ll work closely with Underwriting, Processing, Closing, and Compliance teams to identify defects early, drive corrective action, and support consistent, compliant loan production.

This role is ideal for someone with deep underwriting and guideline knowledge who enjoys being hands-on while also shaping scalable QC processes.

Key Responsibilities

  • Manage and oversee the pre-closing (pre-funding) Quality Control program in accordance with FNMA, FHLMC, FHA, VA, USDA, and investor guidelines
  • Perform and/or supervise pre-closing loan file reviews to identify compliance, credit, collateral, income, and documentation issues prior to funding
  • Review conditions, underwriting decisions, and documentation for accuracy and guideline adherence
  • Identify defect trends and root causes; escalate issues and recommend process improvements
  • Partner with Underwriting, Processing, and Closing teams to resolve findings prior to loan closing
  • Track and report pre-closing QC results, turn times, and defect trends to leadership
  • Maintain and update pre-closing QC policies, procedures, and sampling methodology
  • Ensure timely resolution of material findings that could impact salability or repurchase risk
  • Serve as a subject matter expert on pre-funding risk, underwriting standards, and investor requirements
  • Support internal audits, investor inquiries, and regulatory examinations related to pre-funding reviews

Qualifications

  • 5+ years of mortgage experience with a strong focus on underwriting, quality control, or compliance
  • Direct experience performing or managing pre-closing / pre-funding QC reviews
  • Thorough knowledge of agency, government, and investor guidelines
  • Strong analytical skills with the ability to identify trends and systemic issues
  • Excellent communication skills with the confidence to challenge and escalate when necessary
  • Highly organized, detail-oriented, and able to manage multiple priorities
  • Experience working in an LOS and QC/audit tools (e.g., Encompass or similar systems)

Why CapCenter?

  • Competitive compensation and benefits
  • Hybrid work environment with flexibility
  • Opportunity to build and refine pre-closing QC processes in a growing organization
  • Collaborative culture focused on quality, compliance, and doing the right thing

Job Tags

Similar Jobs

Kevidko Inc

Order Puller Warehouse Associate Job at Kevidko Inc

 ...temperatures. Forklift certification is a plus but not required (training available for the right candidate). Benefits Competitive hourly pay Opportunities for overtime 401k Matching Employee discounts on products Growth opportunities within the company... 

Jconnect Infotech Inc

Registered Nurse (RN) Job at Jconnect Infotech Inc

 ...Job Details Position: Registered Nurse (RN) Location: Winchester, NH 03470 Facility : LTC/SNF Shift: 7am 7:30pm Week 1 Sat...  ...at your earliest convenience: Updated resume COVID-19 Vaccination Card BLS/CPR Certification Health records... 

Masis Professional Group

AV Design Engineer Job at Masis Professional Group

 ...AV Design Engineer Houston, TX The AV Design Engineer is responsible for designing, specifying, and documenting audio-visual systems that meet client needs and project requirements. This role works closely with sales, project managers, and installation teams to deliver... 

Dell

Quality Senior Principal Engineer (Supportability) Job at Dell

 ...Quality Senior Principal Engineer (Supportability) Quality is everything at Dell Technologies. Its what were known for and we build it into all our processes. In Quality Engineering we play a central role by developing, implementing as well as maintaining technical...