PART-TIME RETAIL CUSTOMER SERVICE (20-25 HOURS) Job at The UPS Store, Fort Worth, TX

Ky9sc3FtY2VkdHVpenNhL282NGhLUnVNV1E9PQ==
  • The UPS Store
  • Fort Worth, TX

Job Description

The UPS Store is an independently owned and operated retail location. Employees of The UPS Store #701 are employed by RBRJ-Morg Inc. and are not employees of UPS. The UPS Store #701 is a retail location where customers can complete services including: shipping, packing; printing; mail receiving; faxing; and additional business services.

The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

This position requires 20-25 hours per week. Schedules will include 3-4 days per week, including some weekends.


RESPONSIBILITIES

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned
QUALIFICATIONS
  • High school diploma or GED required
  • Retail/customer service experience
  • Good communication and people skills
  • Able to cross-sell and up-sell products and services
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds
The UPS Store

Job Tags

3 days per week,

Similar Jobs

Applied Resource Group

Senior RPA Engineer Job at Applied Resource Group

 ...We are seeking a Senior RPA Developer to lead the design, development, and implementation of end-to-end automation solutions using UiPath. The ideal candidate will have extensive experience with RPA, a solid understanding of the software development lifecycle (SDLC), and... 

ManTech

Cyber Incident Response Analyst Job at ManTech

 ...with using SIEM systems, network security tools, and log analysis tools Experience with cyber incident response Experience with Mitre ATT&CK framework Experience with threat intelligence, vulnerability management, and security incident response Clearance... 

East Side Enterprise

Assistant Manager Seasons Corner Market and Shell 14 Job at East Side Enterprise

Cashier Now Hiring $15.00 per hour Per Hour. We are seeking a friendly and highly motivated Entry-Level Customer Service Associate to join our team. This position offers significant visibility to our valued customers and requires outstanding customer service skills...

Leland

Growth Internship - Reddit Job at Leland

 ...career coaching. Were looking for a scrappy, creative, and analytical Growth Intern to help us scale user acquisition through Reddit . This is a unique opportunity to gain hands-on experience owning a high-impact channel at a fast-moving startup. Youll work... 

Pellissippi State Community College

Department Assistant (Temporary Part-Time) Job at Pellissippi State Community College

 ...Title: Department Assistant (Temporary Part-Time) Department: Liberal Arts...  ...Pay Rate: $16.57/Hr *If you are a PSCC Student and eligible for the Student Employment...  ...pertain to departmental due dates, events, or college policies and procedures regarding leave,...