About Us:
At SFamp;S Inc. we are committed to delivering exceptional customer service and support to our clients. We are seeking a motivated and dependable Remote Online Chat Representative to join our team. This role focuses on providing excellent customer experiences through live chat support, ensuring that each interaction is professional, helpful, and solution-oriented.
Job Summary:
The Remote Online Chat Representative will handle customer inquiries, provide accurate information, and resolve issues through online chat communication. This position requires strong written communication skills, problem-solving abilities, and the ability to multitask in a fast-paced, virtual environment.
Key Responsibilities:
Engage with customers via live chat in a professional, friendly, and timely manner.
Answer questions, provide product/service details, and assist with troubleshooting.
Identify customer needs and offer appropriate solutions or alternatives.
Escalate complex or unresolved issues to the appropriate department.
Accurately document customer interactions and feedback in the system.
Meet performance goals for response time, accuracy, and customer satisfaction.
Stay updated on company products, services, and policies.
Qualifications:
High school diploma or equivalent (Associate or Bachelor’s degree preferred).
Prior experience in customer service, chat support, or similar role is a plus.
Excellent written communication and grammar skills.
Strong problem-solving and critical-thinking abilities.
Ability to manage multiple chat conversations at once.
Reliable internet connection and a quiet workspace for remote work.
Self-motivated with the ability to work independently.
What We Offer:
Fully remote work environment.
Competitive pay and performance-based incentives.
Training and opportunities for career development.
A collaborative and supportive team culture.
...train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a proficient UI Designer (part-time work from home) to join our team to train our AI chatbots to code. You will work with the chatbots that we are building...
...Job Title: Salesforce Administrator Locations: Hybrid Fremont, CA Duration: 5 Months Contract on W2 (Possible extension) Minimum Skills Required: 5+ years of experience in Salesforce Service Cloud configurations In-depth knowledge of Salesforce products and...
...nationally ranked by Engineering News-Record as one of the countrys top mechanical firms. Role Description The Contract Administrator will be responsible for the processing of customer contracts, confidentiality agreements, insurances, bonds, and subcontracts...
...internet or in-person. - No commute needed if you choose to work from home. - No minimum hrs. You can do this part-time or full-time... ...for short-term, work at home, part-time or full-time job. The hours are adaptable and also no previous experience is needed. Requirements...
...Description PRIMARY OBJECTIVE: The Bobbi Brown PRO Artist is an ambassador of the brand. The position is responsible for increasing... ...for BOBBI BROWN artists, Intersell Associates & Freelancers Assist in developing and facilitating master classes for internal and...