Job Description
Join the Follett Team, where employees are valued, respected, and offered career paths throughout its many campus locations.
Follett serves over half of the students in the United States and works with 80,000 schools as a leading provider of education technology, services, and print and digital content. We're higher education's largest campus retailer and a hub for school spirit and community as we operate nearly 1,200 local campus stores and over 1,600 virtual stores across the continent. We take pride in the fact that for more than 140 years, we have been helping to improve people's lives by supporting a lifetime of learning and education.
Position Overview
As a Campus Store Manager , you will provide leadership for all facets of store operations. You will be responsible for inspiring teams to consistently drive results through sales growth while delivering the highest level of brand and operational excellence by ensuring your team delivers an engaging customer service experience.
Through your expertise and influence, you will cultivate an environment of mentorship and continuous development of your team members while staying engaged in financial metrics, store performance, and short/long-term planning and support a Regional Manager with overall store and campus relationships and operations.
Consistently demonstrate Follett Values - One Team, Innovate & Create, Put People First, Do What's Right, Own the Results, Stand for Inclusion. Demonstrate proficiency in Follett Strategic Core Competencies - Thought, Results, People, and Self.
To learn more about Follett's benefits, click here
Responsibilities
Driving Results/Sales: Execute operating plans and daily operations for both traditional and rush (peak) periods consistent with company objectives. Including:
Campus Relationships: Communicate and partner with the campus including:
Talent Management: Responsible for full cycle talent management, including:
Customer Service: Partner to create and maintain an engaging customer service culture, focused on solutions-based selling and an exceptional customer experience. To include:
Other duties as assigned to support general store operations.
Requirements
Full time benefits:
Medical, Dental, & Vison
Voluntary Insurance plans
401k + 100% company match (up to 4%)
80 hours vacation + sick days
10 paid company holidays
Quarterly Bonus Plan
Equal Opportunity Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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