Retail Sales Consultant Job at Comcast Corporation, Bloomington, IN

OGZobXFtQVljOUNwejhPK3BxOGxJaFNEVmc9PQ==
  • Comcast Corporation
  • Bloomington, IN

Job Description

Retail Sales Consultant at Comcast Corporation summary:

The Retail Sales Consultant at Comcast is responsible for providing customers with product knowledge, demonstrations, and personalized solutions to enhance their experience. This role involves achieving sales targets, delivering excellent customer service, and supporting onboarding and operational tasks. The consultant works collaboratively, adheres to company policies, and contributes to a positive team environment while maintaining flexibility in scheduling.

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience Works with moderate supervision/guidance. Is accountable for individual results and impact on team.

Job Description

Core Responsibilities

  • Passionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to maximize their experience.
  • Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.
  • Achieves sales and customer experience goals and objectives.
  • Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.
  • Performs operational and administrative tasks.
  • Partners with customer care to resolve customer issues, as appropriate.
  • Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
  • Complies with all company and retail operational policies and procedures.
  • Completes training requirements and actively engage in team huddles and learning.
  • Knows and understands sales compensation plan and its key elements.
  • Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance.
  • Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.
  • Other duties and responsibilities as assigned.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Support a culture of inclusion in how you work and lead.
  • Do what's right for each other, our customers, investors and our communities.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Customer-Focused; Workplace Organization; Persuasion; Technical Knowledge; Teamwork; Self Motivation; Critical Thinking Problem Solving; Communication; Resilience; Professional Integrity

Salary:

Base Pay: $15.00

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Total Target Compensation (Base Pay plus Targeted Commission): $22.69

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

High School Diploma / GED

Certifications (if applicable)

Relevant Work Experience

2-5 Years

Keywords:

retail sales, customer service, product demonstrations, sales targets, customer onboarding, teamwork, technical knowledge, sales compensation, media technology, customer experience

Job Tags

Base plus commission, Full time, Work experience placement, Work from home, Flexible hours, Afternoon shift,

Similar Jobs

KSRecruiting Partners

Aesthetic Injector Nurse Practitioner Job at KSRecruiting Partners

 ...Description Job Description Step into success at our Med Spa in Baltimore, Maryland! We are actively seeking a skilled and dedicated Aesthetic Injector for a full-time position, Monday through Friday. This is your chance to make a powerful impact in the dynamic aesthetic... 

Circadia Health

Credentialing Specialist Remote work Job at Circadia Health

 ...that has developed the world's first FDA cleared contactless remote patient monitoring system and AI-powered early detection...  ...acute care. We are seeking a highly organized and experienced Credentialing Specialist to oversee all provider credentialing and payer enrollment... 

Regal Medical Group

Outpatient Case Manager ( RN or LVN ) Job at Regal Medical Group

 ...Job Description The Case Manager Outpatient LVN is responsible for the assessment, treatment planning, intervention, monitoring, evaluation and documentation on identified High Risk members. The Case Manager Outpatient LVN will assess and develop a care plan in collaboration... 

CDW

Onsite Data Center Engineer Job at CDW

 ...Data Center Technician At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers... 

TrackFive

Physician (MD/DO) - Endocrinology in Utah, UT Job at TrackFive

LocumJobsOnline is working with Healthcare Connections to find a qualified Endocrinology MD in Utah, Utah, 84630!About The PositionOutpatient EndocrinologistNeeded East of Salt Lake CityJoin an elite team covering 13specialties in an organization looking to expand their...