Req ID: 317935
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a SFDC Admin to join our team in Hyderabad, Telangana (IN-TG), India (IN).
"We are seeking a Senior Support Engineer with 3yrs experience – Sales Cloud with expertise in Salesforce Sales Cloud and Administration to provide advanced technical support, troubleshoot system issues, and optimize CRM solutions. The ideal candidate will work closely with sales, operations, and IT teams to ensure smooth performance, automation, and scalability of Sales Cloud functionalities.
• Salesforce Administrator Certification
• Sales or Service Cloud Certification Mandatory
• Minimum 2 years of Salesforce.com configuration, workflow and approval process, organizational security controls, sharing rules, queues and public groups, role hierarchy and user profiles, Data Migration process from legacy systems and Reports and dashboards
• Minimum 2 years’ experience working with the overlap of business and technical processes to drive design solutions and form/drive related plans.
Utilizing sound knowledge of KPIs and SLAs to drive performance and ensure service delivery excellence.
Experience in automating processes to improve efficiency and effectiveness.
Actively running Weekly Service Reviews (WSR) to monitor and enhance project performance.
Conducting daily standups to ensure effective communication and coordination within the project team.
Demonstrating testing experience to ensure the quality and reliability of project deliverables.
Working on Root Cause Analysis (RCA) to identify and address underlying issues.
Running escalation calls to address critical project issues and ensure timely resolution. Ready to leane Salesforce & undergo with certifications."""
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .
...Community Medical Centers is seeking a Registered Nurse (RN) Assistant Director Skilled Nursing for a nursing job in Fresno, California. Job Description & Requirements ~ Specialty: Skilled Nursing ~ Discipline: RN ~ Duration: Ongoing ~40 hours per week...
At Kiewit, we are constantly enhancing our processes, performance, and vision to better serve our valued customers. Were actively searching for an industry-leading engineer in the marine and coastal resilience market. The ideal candidate will bring expertise and exceptional...
Language Trainers is a successful language training company working with freelance teachers of 70 different languages in hundreds of towns... ...Language, Anytime, Anywhere! We are currently looking for a French language teacher for one of our clients in Austin, TX....
...variety of laboratory procedures in all specialty areas within the lab in accordance with the defined scope of practice, federal and... ...accredited program by ASCP Registered as Medical Laboratory Technician with the ASCP RESPONSIBILITIES Applying knowledge of...
...Join the #1 Non-QM Lender in the Country Change Home Mortgage! Are you an experienced Mortgage Loan Officer ready to elevate your career? Change Lending, LLC dba Change Home Mortgage is seeking dynamic professionals to join our Los Angeles, CA team. As a state-licensed...