Training Specialist Job at Calculated Hire, Charlotte, NC

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  • Calculated Hire
  • Charlotte, NC

Job Description

Job Description

We’re looking for a creative and thoughtful Training Journey Developer & Instructional Designer to join our Business Readiness team and help bring our AI transformation initiative to life across IT. This role will design and deliver engaging, role-based learning journeys that drive adoption of AI tools and elevate overall AI and data literacy.

What You’ll Do

• Design end-to-end learning journeys and modular learning paths for various AI personas (e.g., Builders, Users, Explorers)

• Develop interactive training content using Articulate Rise and manage deployment through MyLearning platform

• Collaborate with team members and stakeholders to align training efforts to AI persona strategy and adoption roadmaps

• Lead training needs assessments with product teams and stakeholders to understand system capabilities and user challenges

• Deliver AI and Data Literacy foundational content as part of a broader enterprise training program

• Create learning experiences that are clear, engaging, and grounded in adult learning principles

• Iterate based on learner feedback and adoption metrics; adjust formats and materials to support continuous learning and improvement

Tools You’ll Use

• Articulate Rise 360

• MyLearning (LMS)

• Microsoft 365 suite (Teams, SharePoint, PowerPoint)

• Optional: Video editing tools and AI content generators for rapid prototyping

What You’ll Bring

• 3+ years of experience in instructional design, learning journey development, or corporate training

• Proven experience building digital learning modules in Articulate Rise or similar tools

• Strong understanding of adult learning theory and best practices in digital content delivery

• Ability to work collaboratively across teams and tailor learning solutions to different stakeholder needs

• Familiarity or interest in AI and data concepts, with a desire to stay ahead of technology trends

• Comfort navigating ambiguity and working in a fast-paced, innovative environment

Preferred

• Experience supporting technology or IT training programs

• Background in change management or business readiness

• Familiarity with AI tools such as Microsoft Copilot, GitHub Copilot or enterprise AI assistants

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