Job Description

Softmat Services is seeking a detail-oriented and analytical Data Analyst to join our innovative team. As a Colombian technology company with over 10 years of experience, we specialize in delivering modular, scalable, and secure IT solutions designed to support the growth of small and medium-sized businesses. Our mission is to optimize IT infrastructure, enhance digital security, and drive technological transformation for our clients. As we expand our footprint to international markets including Canada, the United States, and Spain, we are looking for a talented Data Analyst who will play a crucial role in informing our decision-making processes and enhancing our service offerings. The ideal candidate will leverage data to provide insights that will lead to actions that drive business improvements and client satisfaction. If you are passionate about data analysis and want to make a significant impact within a company dedicated to empowering businesses through technology, Softmat Services is the place for you. Join us in our quest to support businesses through innovative technology solutions, and contribute to our exciting expansion journey across the globe.

Responsibilities

• Collect, process, and analyze large datasets to provide actionable insights.
• Develop and maintain dashboards and reports to track key performance indicators (KPIs).
• Collaborate with cross-functional teams to understand their data needs and deliver solutions accordingly.
• Perform root cause analysis on data discrepancies to ensure data integrity.
• Identify trends and patterns in data that can influence strategic business decisions.
• Support management in making data-driven decisions by presenting findings and recommendations.
• Stay up-to-date with industry trends and best practices in data analysis and reporting.

Requirements

• Bachelor's degree in Data Science, Statistics, Mathematics, Computer Science, or a related field.
• Proven experience as a Data Analyst or in a similar analytical role.
• Strong proficiency in data visualization tools such as Tableau, Power BI, or similar.
• Excellent knowledge of SQL and experience with relational databases.
• Familiarity with statistical analysis and modeling techniques.
• Strong problem-solving skills with an analytical mindset.
• Ability to communicate complex data insights clearly to non-technical stakeholders.

Benefits

• Private Health Insurance
• Competitive Salary
• Pension Plan
• Paid Time Off
• Work From Home
• Training & Development
• Performance Bonus

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