Help Desk Analyst Job at TEKsystems, Beachwood, OH

K1A1aXFHY2JjZEdqenNHN3JLZ2dLaFdMVlE9PQ==
  • TEKsystems
  • Beachwood, OH

Job Description

Job Description

Job Description

First full week onsite in BEACHWOOD OHIO for training

 

After that FULLY REMOTE

Must be fully vaccinated

April 17 start date

1 month long project. Get your foot in the door to TEKsystems and we will keep you employed

Description

This group of contractors will service inbound phone calls from patients and or caregivers regarding their technology support needs.
They will be taking anywhere from 30-50 calls a day.
They must had the ability to connect to a network cable from their wifi to their supplied computer. Must have at least an ISP speed of 30\*\*\*\*

M-F 7:30-4:30P

Must have reliable internet & reliable transportation for 1st week of project

 

Job Title

Service Desk Agent

 

Top Skills Details

1. High customer service experience - will be taking calls from patients
2. Some technical experience
3. Call center experience

 

 

Additional Information

• Average of 30-50 calls per day
• Average time of 1:45 between calls
• High level customer service skills
• Entry level technical service skills

 

Drug and background check required

 

External Communities Job Description

1. High customer service experience - will be taking calls from patients
2. Some technical experience
3. Call center experience

 

 

Job Tags

For contractors, Remote job,

Similar Jobs

NTT DATA, Inc.

SFDC Admin Job at NTT DATA, Inc.

 ...thinking organization, apply now. We are currently seeking a SFDC Admin to join our team in Hyderabad, Telangana (IN-TG), India (IN)....  ...Engineer with 3yrs experience Sales Cloud with expertise in Salesforce Sales Cloud and Administration to provide advanced technical... 

GHR Healthcare

Travel Temporary Med Surg Registered Nurse (RN) - $2,369 per week Job at GHR Healthcare

 ...GHR Healthcare is seeking a travel nurse RN Med Surg for a travel nursing job in Keene, New Hampshire. Job Description & Requirements ~ Specialty: Med Surg ~ Discipline: RN ~ Start Date: 05/27/2025~ Duration: 26 weeks ~36 hours per week ~ Shift: 12 hours... 

ATC Marietta

LVN / LPN Travel Assignment Job at ATC Marietta

 ...Job Description Job Description LVN / LPN Travel Assignment Location:Jasper, GA Unit:Outpatient Clinic Cardiology Day 5x8-Hour (08:30 - 17:00) Starts: 10/02/2023 Duration: 12 Weeks Weekly Stipend will be qualified if lived 50 miles from the location... 

Watson Realty Corp.

Virtual Assistant Job at Watson Realty Corp.

We are looking for a Virtual Assistant to provide administrative support to our team while working remotely. As a Virtual Assistant, you...  ...diploma; additional qualifications as an Administrator or Executive Assistant are a plus Employment Type: Full-Time Salary... 

North Alabama Family Psychiatry & Counseling, LLC

Psychiatric Nurse Practitioner PMHNP-BC Job at North Alabama Family Psychiatry & Counseling, LLC

 ...Alabama and credentialed or able to be credentialed by the major insurance carriers such as BCBS, Tri-Care, Aetna, Cigna, Viva Health, Humana, UHC, Medicare, etc. The PMHNP must be eligible for third party reimbursement and entitled to apply for prescriptive privileges as...