Live Chat Representative Job at TEC accutite, South San Francisco, CA

L2Zoa3FtY2JmOUNreThhL3Bhc21JeFNEVmc9PQ==
  • TEC accutite
  • South San Francisco, CA

Job Description

TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and construction services.

TEC Accutite has more than three decades of experience providing deep expertise, exceptional service and advanced technology solutions to customers in the Bay Area and across North America. Our singular focus is to provide customers solutions for all their fuel storage and environmental compliance needs.

The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer.


We are looking for a dynamic and customer-focused Live Chat Representative to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities:
• Engage with customers in real-time through live chat to provide support and assistance
• Resolve customer queries, complaints, and issues in a timely and professional manner
• Identify and escalate complex issues to the appropriate team or department
• Maintain accurate records of customer interactions and transactions
• Provide feedback and suggestions for improving the customer experience

Qualifications:
• High school diploma or equivalent
• Previous experience in customer service or a similar role
• Excellent communication skills, both written and verbal
• Ability to multitask and work under pressure
• Proficiency in typing and using live chat software

Skills:
• Strong problem-solving skills
• Empathy and patience when dealing with customers
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Flexibility to work in a fast-paced environment

Job Tags

For contractors, Remote work,

Similar Jobs

Insight Global

Bilingual Call Center Representative Job at Insight Global

 ...support an accounts receivable management company in Bonita Springs, FL. This person is required to work onsite Tuesday-Thursday and remote Monday and Friday. The Call Center Representative will handle a high volume of inbound calls and should seek to create a positive... 

The Woman's Hospital of Texas

Lactation Consultant RN PRN Job at The Woman's Hospital of Texas

 ...enabling nurses to work more efficiently. Are you passionate about delivering patient-centered care? Submit your application for Lactation Consultant RN PRN position and spend more time at the bedside with the patient. Benefits The Woman's Hospital of Texas, offers a... 

The LiRo Group

NYCDEP Asbestos Investigator Job at The LiRo Group

 ...private sector clients . We are seeking an NYCDEP Asbestos Investigator for our Environmental Group. Responsibilities Assess...  ...Prepare reports on each investigation Performs duties in compliance with policies and procedures Qualifications ~ Bachelor... 

Interwell Health

Senior Healthcare Data Analyst Job at Interwell Health

 ...physicians on its mission to reimagine healthcarewith the expertise, scale, compassion,...  ...a versatile and detail-oriented Senior Data Analyst to join our Healthcare Data Analytics team...  ..., and build consensus at senior levels, representing data analysis as a key driver... 

Idaho State Job Bank

Clinical Reviewer, Physical Therapy Job at Idaho State Job Bank

 ...Clinical Reviewer, Physical Therapy at Evolent in Boise, Idaho, United States Job Description...  .... What You Will Be Doing: + Reviews charts and analyzes clinical record documentation...  ...specific case warrants. + Converses with medical office staff in order to obtain additional...