We are a fast-paced, customer-centric registration center and our goal is to provide exemplary support, sales, and customer service to prospective and current members!
Our work environment includes:
Requirements:
Full Time:
Part Time:
We are searching for dedicated, engaging, and highly motivated individuals to join us as Registration Center Representatives! Your responsibilities will include fielding calls from current members and prospective members. You will be responding to voicemails and text/chat messages. You will also be making warm sales calls to potential members. You must be comfortable talking on the phone, answering questions, multi-tasking, and ready to learn Salesforce, Podium, Slack, and Scheduling software. You should be communicative, attentive, responsible, and handle working independently well.
The RJR Communications Registration Center is a unique and fun environment to work in! We offer a flexible yet set schedule, daily celebrations and incentives, benefits, and more.
Duties and Responsibilities:
● Answering incoming calls from prospective and current members to answer questions and book them in for swim lessons
● Placing outgoing calls/ emails/ text messages to sell our program
● Answering questions or assisting current customers with their needs
● Tracking sales, call volume, and customer concerns
● Building and maintaining a culture that is driven on success
● Having a positive attitude and self-motivated to complete daily tasks
● Working with supervisors and management team members to maximize the “Golden Experience” for our customers
RJR Communications CORE VALUES:
Job Title: Remote Registration Center Representative
Goldfish Swim School is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see goldfishswimschool.com
NOTE: The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer.
Job Types: Full-time, Part-time
Pay: From $15.50 per hour
Expected hours: 20 - 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
People with a criminal record are encouraged to apply
Application Question(s):
Ability to Relocate:
Work Location: Remote
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